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Shipping Policy

Shipping Policy Disclaimer

All shipping times are estimates and are not guaranteed. We strive to fulfill orders promptly, but delays may occur due to weather conditions, carrier disruptions, or other unforeseen circumstances beyond our control. We are not responsible for any delays, damages, or losses that occur during transit. Customers are responsible for providing accurate shipping addresses; we are not liable for shipments sent to incorrect or incomplete addresses provided by the customer.

Shipping costs are calculated at checkout and are non-refundable unless the shipment is lost or damaged due to our error. We reserve the right to modify shipping methods, carriers, and costs at any time without prior notice. By placing an order, you agree to these shipping terms and acknowledge that delivery times are approximate.

Reasons for Shipping Delays

  1. Weather Conditions: Severe weather such as storms, snow, or hurricanes can disrupt transportation routes.

  2. High Order Volume: Peak seasons or special promotions may lead to increased order processing times.

  3. Carrier Delays: Postal service or courier delays due to staffing issues, logistical challenges, or operational disruptions.

  4. Supply Chain Disruptions: Shortages of packaging materials or other supplies can slow down order fulfillment.

  5. Customs Clearance: International shipments may be delayed at customs due to inspections or documentation issues.

  6. Address Issues: Incorrect or incomplete shipping addresses can cause delays or failed deliveries.

  7. Holidays and Weekends: Non-business days can extend the time it takes for orders to be processed and shipped.

  8. Product Availability: Items that are temporarily out of stock or require special handling may delay shipping.

  9. Transportation Strikes: Strikes or labor disputes within shipping companies can impact delivery schedules.

  10. Global Events: Pandemics, natural disasters, or other major events can affect transportation infrastructure.

Shipping issues

If you encounter any issues with your shipment, such as delays, missing packages, or damaged items, please contact our customer support team promptly. You can reach us via email at UnitedStatesAGF@outlook.com , through our contact form on the website, or by phone at (539)-525-5700. Our team is committed to resolving shipping problems efficiently and will work with you to track your order, arrange for a replacement, or initiate a refund if necessary. We may request additional information or photos to verify the issue and will do our best to provide a satisfactory solution as quickly as possible. Your satisfaction is our priority, and we appreciate your patience and understanding as we address any shipping concerns.

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